... is a fast-growing tech startup from the industrial region of East Westphalia-Lippe that has set out to lead the generational change in the servicing of industrial machinery and equipment.
To this end, we have developed the first AI-supported knowledge platform for industrial services. Thanks to this solution, our customers can collect and structure the expert knowledge of their experienced service employees and make it available to all employees—for excellent fault diagnosis and sustainable problem solving.
To further drive our growth, we are looking for you as a Key Account Manager (m/f/d) for digital solutions in the industrial environment. The position is full-time (40 hours) and can be filled remotely anywhere in Germany. You will mainly work from home and travel to appointments in Herford or directly to our customers as needed.
Are you interested in actively shaping the development and advancement of our largest customer relationships and taking on real responsibility? Then we look forward to receiving your application!
Key Account Manager (m/f/d) for digital solutions in the industrial environment - Fully remote
Remote
Full or part-time
Permanent employee
findIQ...
Your mission
- You strategically and operationally manage key customer accounts and continuously develop these relationships over the long term.
- You analyze customer structures, identify growth opportunities, and work closely with stakeholders to develop concrete measures for improving and expanding the collaboration.
- You proactively identify new business opportunities within existing accounts and acquire selected new customers for findIQ.
- You support our Sales Managers as a trusted sparring partner in complex sales projects and contribute your expertise to customer discussions and strategic sales initiatives.
- You organize and facilitate product demonstrations, workshops, and presentations, ensuring that customers fully understand and successfully leverage the value of our solutions.
- You ensure the successful implementation of our solutions at customer sites and coordinate internal and external project stakeholders effectively.
- You actively monitor market developments, identify emerging challenges at an early stage, and position findIQ as a strategic partner with the right solutions.
- You contribute to the further development of our customer strategy with an entrepreneurial mindset and actively help shape processes and structures within Customer Success.
- Depending on your qualifications and interests, you may have the opportunity to take on leadership responsibilities and build your own team in the future.
What we expect
- At least 5 years of experience in Key Account Management, Account Management, or technical sales, ideally within the machinery manufacturing industry or a comparable industrial environment.
- Experience in both developing and expanding existing customer relationships and acquiring new customers.
- Experience in project management, particularly in managing complex customer projects.
- International experience is an advantage.
- Experience working with digital solutions, ideally in industrial or technical environments.
- Strong technical understanding and a genuine interest in machinery, equipment, and industrial processes.
- A passion for developing customer relationships, identifying business opportunities, and convincing customers of innovative solutions.
- A strong hands-on mentality combined with a willingness to take ownership and drive initiatives independently.
- Willingness to travel occasionally to customer sites in Germany and abroad (approximately 20% travel).
- Very good German and English language skills, both written and spoken. Additional languages are a plus.
- Strong customer focus, professional presence, and the ability to engage effectively with a wide range of stakeholders.
- A structured, independent working style and a strong track record of execution.
- High level of initiative, entrepreneurial thinking, and the ability to identify and pursue opportunities consistently.
- Team spirit, reliability, and the ability to prioritize effectively in a dynamic environment.
- A desire to take responsibility and actively contribute to the growth and success of a rapidly expanding company.
This is what sets the findIQ team apart:
We bring a high sense of responsibility to what we are building together at findIQ.
We think in terms of potential and solutions—even when things get challenging.
We act with foresight—we think about decisions in the long term and stand by what we do.
We work independently, approach tasks proactively, and take responsibility for shaping our everyday work.
We treat people with openness, empathy, and a positive view of humanity—both internally and externally.
We are passionate about industry and technology—and remain curious, courageous, and pragmatic.
We think in terms of potential and solutions—even when things get challenging.
We act with foresight—we think about decisions in the long term and stand by what we do.
We work independently, approach tasks proactively, and take responsibility for shaping our everyday work.
We treat people with openness, empathy, and a positive view of humanity—both internally and externally.
We are passionate about industry and technology—and remain curious, courageous, and pragmatic.
What we offer
An attractive salary: We offer fair remuneration with performance-related components.
Trust: We give you what you need to become the best version of yourself.
Flexible working: If you wish, your workplace can be predominantly remote, supplemented by occasional face-to-face appointments in Herford or at customer sites.
A strong team: We work openly, appreciatively, and with genuine enthusiasm for what we are building together.
Individual development: We give you the opportunity to grow professionally and personally—including through paid training, coaching, and personal learning time.
Startup insights: You can expect close collaboration with and insights into the work of the founding team.
Additional benefits:
Trust: We give you what you need to become the best version of yourself.
Flexible working: If you wish, your workplace can be predominantly remote, supplemented by occasional face-to-face appointments in Herford or at customer sites.
A strong team: We work openly, appreciatively, and with genuine enthusiasm for what we are building together.
Individual development: We give you the opportunity to grow professionally and personally—including through paid training, coaching, and personal learning time.
Startup insights: You can expect close collaboration with and insights into the work of the founding team.
Additional benefits:
- Up to 1 month of “work from anywhere” (in an EU country).
- Workations and regular team events.
- Educational leave (voluntary).
- 30 days of vacation.
- Office pets (welcome by arrangement).
- Charging stations for electric cars (at the Herford location).
- Subsidies for further training and mobility.
- Family-friendly working hours.
- Diversity in action – be yourself. We are too.
Curious to learn more?
Apply online now by submitting your application documents. For more information, feel free to contact Senada at applications@findiq.de.
This position doesn’t quite match what you’re looking for? Then send us an open application!
We look forward to hearing from you!
This position doesn’t quite match what you’re looking for? Then send us an open application!
We look forward to hearing from you!
About us
findIQ is an innovative and fast-growing technology company from Germany that sees itself as a quality leader in knowledge transfer in machine service. With a novel approach, findIQ succeeds in preserving the experiential knowledge of service technicians and processing it intelligently to support the future generation of service providers - quickly, scalably, and with an eye to the future.
Join our team and help us shape the digital transformation of the industry!
Join our team and help us shape the digital transformation of the industry!